Critical Transactional Mail Best Practices Every Canadian Business Must Follow

Transactional mail—statements, invoices, policies—remains one of the most opened and trusted forms of communication in Canada. This guide covers the best practices businesses need to follow in 2025 to ensure security, compliance, cost control, and a better customer experience.
How Customers Really Want to Receive Communications from Insurance and Financial Institutions
Insurance and financial institutions depend on trust. Every statement, policy renewal, or disclosure is more than just paperwork—it’s a touchpoint that shapes customer confidence. The reality today is that customers expect choice. They want to decide how they receive information, they want it at the right time, and they want it presented in a way […]
Q4 Ready: How Financial and Insurance Providers Can Streamline Secure Client Communications
As summer winds down, financial and insurance organizations face an all-too-familiar reality: Q4 is just around the corner—and with it, a flood of client communications that must be accurate, secure, and delivered on time. From benefit updates and policy renewal notices to quarterly statements and compliance documents, the stakes are high. Missed delivery windows or […]
Streamline Your Financial Statements and Tax Form Communications with Confidence
Secure. Compliant. Reliable. When it comes to financial communications, there’s no room for error. Whether you’re a bank, credit union, insurance company, or HR department, getting statements and tax slips into the hands of your clients or employees—accurately and on time—is a non-negotiable part of doing business. At AIIM, we specialize in delivering mission-critical financial […]