With over 15 years of sales and customer success leadership experience, Patrick brings a proven ability to transform, scale and accelerate revenue growth by implementing processes and KPIs, leveraging technology, driving focus, building strong teams and client partnerships.

Recently, he served as AVP of Sales at Imperva, a leading cybersecurity software provider.

Prior to that, he was VP of Sales and Revenue Retention at both Dye & Durham and Wolters Kluwer, as well as Executive Vice President of Sales and Customer Experience at Doxim for 6+ years.

Patrick possesses robust industry knowledge, having spent the bulk of his professional career in and around customer communication management.

Dennis brings over 25 years of experience in engineering, automation, software development, and operations to provide leadership to our highly skilled production teams and front-line, customer-facing employees. 

He manages our production team’s staffing, skills training, and performance management.  Our company-wide quality programs are run by Dennis and integrated into our operations and customer relationship functions, with a focus on improving our adoption of technology to create a more efficient plant with higher quality and predictability. 

Dennis has recently worked at software and security firms, and consulted with some of Canada’s largest enterprises.   Prior to that, he was SVP of Operations at Doxim in the customer communication management industry. He possesses the Ontario Professional Engineer (P. Eng) designation and the Certified Information Security Manager (CISM) certification from ISACA.

Bob brings over 25 years of thought leadership and passion helping clients deliver meaningful, timely, personalized and impactful communications that drive growth and deliver consistent brand experience along evolving customer journeys.

His passion for achieving organizational results through transformative solutions that bridge print and technology has resulted in award-winning achievements that continue to help clients realize their communication goals. Bob enjoyed many years as a senior business leader at RR Donnelley Canada, where he oversaw national high-volume transactional CXM platforms, delivering data-driven technology solutions designed to inspire and engage targeted audiences.  

As Director of IT, Adam is a results-driven professional with extensive experience instituting and overseeing the full scope of Information Technology infrastructure for enterprises.

He has a wealth of experience managing diverse teams of IT professionals to new levels of success. Strong technical and business qualifications have earned Adam an impressive track record. He has more than 20 years of hands-on experience with IT management, application development, data warehousing, project management, and business intelligence. He has applied methodologies like DevOps to drive efficiency, consolidation and innovation across the organizations he has worked with.

Adam supports AIIM’s internal and external customers to achieve strategic business objectives by leading the discovery, design, development and implementation of cost-effective, high-performance, state-of-the-art technological solutions.