Privacy Policy

AIIM Inc. and its subsidiaries and affiliated entities (“AIIM”, “we”, “our”, or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address, and company details.
Account Information: Login credentials, preferences, and usage history.
Technical Data: IP address, browser type, device identifiers, and usage data collected via cookies and similar technologies.
Communications: Records of your interactions with us, including emails and support requests.

How We Use Your Information

We use your personal information to:

Provide and manage our services
Respond to inquiries and support requests
Process transactions and send related communications
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations

Sharing Your Information

We may share your information with:

Service Providers: Third parties who help us operate our business (e.g., payment processors, hosting providers).
Business Partners: With your consent, for joint marketing or service delivery.
Legal Authorities: When required by law or to protect our rights.

We do not sell your personal information.

Data Storage and Security

At AIIM, we take the security of your personal information seriously. We implement a comprehensive set of technical, administrative, and physical safeguards to protect your data from unauthorized access, use, disclosure, alteration, or destruction.

Security Measures Include:

Encryption: All sensitive data is encrypted both in transit (using TLS/SSL) and at rest using industry-standard encryption protocols.
Access Controls: Access to personal data is restricted to authorized personnel only, based on the principle of least privilege.
Network Security: We employ firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS) to monitor and protect our network infrastructure.
Data Minimization: We collect only the data necessary for specific purposes and retain it only as long as needed.
Regular Audits and Monitoring: Our systems are regularly monitored and audited for vulnerabilities and compliance with security standards.
Employee Training: All employees undergo regular training on data protection, privacy policies, and secure handling of personal information.
Incident Response Plan: We maintain a formal incident response plan to quickly address and mitigate any data breaches or security incidents.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at security@aiim.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Your Rights and Choices

Depending on your location, you may have the right to:

Access or correct your personal information
Withdraw consent or object to processing
Request deletion of your data
Lodge a complaint with a data protection authority

To exercise these rights, please contact us at privacy@aiim.com.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Avant Imaging & Integrated Media ULC.
Email: privacy@aiim.com