With over 15 years of sales and customer success leadership experience, Patrick brings a proven ability to transform, scale and accelerate revenue growth by implementing processes and KPIs, leveraging technology, driving focus, building strong teams and client partnerships.

Recently, he served as AVP of Sales at Imperva, a leading cybersecurity software provider.

Prior to that, he was VP of Sales and Revenue Retention at both Dye & Durham and Wolters Kluwer, as well as Executive Vice President of Sales and Customer Experience at Doxim for 6+ years.

Patrick possesses robust industry knowledge, having spent the bulk of his professional career in and around customer communication management.

As Director of IT, Adam is a results-driven professional with extensive experience instituting and overseeing the full scope of Information Technology infrastructure for enterprises.

He has a wealth of experience managing diverse teams of IT professionals to new levels of success. Strong technical and business qualifications have earned Adam an impressive track record. He has more than 20 years of hands-on experience with IT management, application development, data warehousing, project management, and business intelligence. He has applied methodologies like DevOps to drive efficiency, consolidation and innovation across the organizations he has worked with.

Adam supports AIIM’s internal and external customers to achieve strategic business objectives by leading the discovery, design, development and implementation of cost-effective, high-performance, state-of-the-art technological solutions.

Steve builds strong partnerships with organisations whose results benefit from our strong alliance.  This ranges from an emerging tech firm looking for printing and mailing resources, to students and faculty at the local Graphics Arts University, or trade associations focused on sustainable direct mail issues and practices.

He commissioned the first comprehensive study of the greenhouse gas emissions of direct mail, from tree to mailbox, and provides sustainable options to direct mail customers who value understanding their ESG outcomes.

Having applied his first mailing label when he was 14 years old at Scholastic Books, he’s grown his career around “things that go in the mail”.

In 2022, his company, Prime Data, merged with AIIM and he moved into this new role here.

He brings a strong background in providing technology-based solutions to the direct mail industry focusing on delivering winning results and making mailing easier to execute across North America. He’s proud that the efforts of his team have been recognized with awards for Employee Recommended Workplace and Canada Post awards for growth, innovation and the environment.