Compliance-Built Security and Controls

Protecting your sensitive data and ensuring regulatory adherence through processes, standards and certifications.

SOC 2 Compliance

At AIIM, we understand that security and compliance are non-negotiable for organizations handling sensitive customer information. Our SOC 2 Type 2 certified environment provides assurance that your data is protected according to industry-leading standards:

Security: Our infrastructure and operations are designed with multiple layers of protection to safeguard your data.

Availability: We maintain systems and procedures to ensure your critical communications are processed without interruption.

Processing Integrity: Our controls verify that data is processed completely, accurately, and in a timely manner.

Confidentiality: We implement strict measures to protect confidential information from unauthorized access.

Privacy: Personal information is handled in accordance with our privacy policy and applicable regulations.

Data Security Protocols

Our comprehensive approach to data security includes:

Secure data transfer methods (SFTP, encrypted connections)
Role-based access controls
Regular security assessments and penetration testing
Employee security awareness training
Physical security measures at our production facilities
Secure destruction of sensitive materials
Incident response procedures
Business continuity and disaster recovery planning

Privacy Compliance

We adhere to applicable privacy regulations including:

Personal Information Protection and Electronic Documents Act (PIPEDA)
General Data Protection Regulation (GDPR) principles
California Consumer Privacy Act (CCPA) standards
Canadian Anti-Spam Legislation (CASL)

Our privacy practices ensure that personal information is collected, used, disclosed, and retained appropriately, with transparency to individuals about how their information is handled.

Industry-Specific Compliance

Through our deep experience in financial services and insurance, we understand and support compliance with industry-specific regulations including:

Gramm-Leach-Bliley Act (GLBA)
Office of the Superintendent of Financial Institutions (OSFI) guidelines
Insurance regulatory requirements
Card brand compliance standards

Compliance Verification

Our iControlZone platform provides tools for compliance verification and documentation:

Audit trails for all communication processes
Approval workflows with digital sign-off
Document version control
Archiving for regulatory retention periods
Reporting capabilities for compliance documentation

Ready to learn more about our security and compliance measures?

Contact our team for detailed information about how we protect your data and support your regulatory requirements.