Alternatives to Personalized Mail for Collection Agencies? That May Be the Wrong Question.
Collection agencies and receivables management organizations have more ways than ever to communicate: personalized mail, email, SMS, automated voice, digital experiences and combinations of all of them. So it is understandable that organizations are asking: “What can we use instead of personalized mail?” There are alternatives. But that may be the wrong question. A better […]
AIIM Named an Awarded OECM Supplier for Print, Signage and Related Services
Ontario organizations looking for print, signage, direct mail, kitting, fulfillment and related services can now access AIIM through OECM’s Print Products, Signage and Related Services agreement. Avant Imaging and Integrated Media ULC (AIIM) is an awarded supplier under OECM Agreement #2024-466, Print Products, Signage and Related Services, with services available to eligible OECM customers throughout […]
How Can Municipalities Communicate Important Notices When Local Newspapers Are Disappearing?
Municipalities need reliable ways to communicate with residents. For many towns and cities, local newspapers were once a primary channel for public notices, community updates, tax reminders, meeting information, and other civic communications. That landscape has changed. As local newspapers close, consolidate, reduce print frequency, or move away from community-level coverage, municipalities need communication channels […]
Why Does Transactional Mail Need to Be Secure?
Transactional mail needs to be secure because it often contains sensitive customer information. This can include names, addresses, account numbers, balances, policy details, tax information, payment status, health-related information, donor records, membership details, or other private data. When this information is printed, inserted, mailed, or delivered digitally, organizations need confidence that the right document reaches […]
What Is Transactional Mail? A Simple Guide for Canadian Businesses
Transactional mail is one of the most important forms of customer communication a business sends. It includes essential documents such as statements, invoices, notices, tax slips, policy documents, renewal letters, compliance communications, and other customer-specific mailings. Unlike marketing mail, transactional mail is usually triggered by a customer relationship, account activity, regulatory requirement, billing cycle, or […]
AODA Compliance 2026 Deadline: What Ontario Businesses Need to Know
What Ontario Businesses Need to Know About Accessible Client Communications AODA stands for the Accessibility for Ontarians with Disabilities Act. It is Ontario’s accessibility law designed to identify, remove, and prevent barriers for people with disabilities. For organizations with 20 or more employees, AODA includes requirements for how digital information is delivered and accessed. This goes […]
Direct Mail Isn’t Dying. Commodity Print Is.
Direct mail is evolving from a standalone channel into part of a larger communication strategy. As digital fatigue grows, organizations are turning to coordinated, data-driven communications that combine print, email, and SMS to build trust and improve engagement.
AIIM Gives Back: Helping Charities Rebuild Stronger in 2026
For many registered charities across Canada, the past year has been anything but predictable. Postal disruptions, rising costs, and donor fatigue have created real challenges, delaying fundraising programs and slowing the momentum charities rely on to deliver essential services and support. But with things finally stabilizing, charitable organizations are beginning to look ahead again. Donor […]
How to Opt Out of Marketing Mail in Canada (And Why It Helps Everyone)
Tired of unwanted marketing flyers and promotions arriving in your mailbox? You’re not alone — and there’s a responsible, industry-backed way to reduce the print mail you receive. It’s called the Do Not Mail (DNM) service, managed by the Canadian Marketing Association (CMA). Here’s how it works and why it matters — for you and for the businesses that […]
How Customers Really Want to Receive Communications from Insurance and Financial Institutions
Insurance and financial institutions depend on trust. Every statement, policy renewal, or disclosure is more than just paperwork—it’s a touchpoint that shapes customer confidence. The reality today is that customers expect choice. They want to decide how they receive information, they want it at the right time, and they want it presented in a way […]
Master Print Specifications: A Beginner’s Guide to Stress-Free, Professional Results
Understanding print specs doesn’t have to be confusing. This beginner-friendly guide breaks down terms like bleed, DPI, CMYK, paper weights, and more; so, you can confidently prepare files and communicate with your print provider.