Trusted by Leading Organizations to Power Transactional and Direct Mail Communication.
Personalization
What?
Leverage first-party data—like demographics and purchase history—to create hyper-targeted messaging.
Why
Personalized mailers make every impression count—boosting response rates, maximizing ROI, and fostering long-term loyalty.
How?
AIIM integrates with your CRM and supports secure data transfer, including SFTP, to automate customized mail at scale and speed, ensuring the right offer reaches the right client, every time.
Customer Communication
What?
Easily connect digital communications—like SMS, email, and CRMs with print channels such as letters, postcards and other personalized communication.
Why?
Unified campaigns boost engagement and ROI while keeping your brand consistent across every channel.
How?
Our platform syncs your data to trigger timely, personalized messages—turning abandoned carts and client milestones into conversion moments.
Security & Compliance
What?
SOC 2 compliance means we follow independently audited standards to protect customer data through secure processes and strict controls.
Why?
It reduces risk, ensures regulatory compliance, and reflects our commitment to operational excellence and reliability.
How?
It gives your customers confidence that their sensitive information is handled securely and professionally.
Acquire. Engage. Grow.
Statements, Tax Slips, Confirms, Welcome Kits, Notices, Proxy & Tabulation Services.
Nurture. Convert. Renew.
Policies, Renewal Notices, Personalized Coverage Notices, Insurance cards, Consent forms.
Inspire. Educate. Reignite.
Donor Outreach, Fundraising Appeals, Official Tax Receipts, Thank You Notes, Event Invitations, Volunteer Recruitment.
Promote. Reward. Re-engage.
Loyalty Programs, Promotional Mailers, In-Store Signage, Omnichannel Campaigns, Personalized Offers.
Secure. Compliant. Regulatory Assurance.
Smart Templates. Dynamic Content. Scalable Workflows.
Signage & Displays. High Impact Branding. Deadline-Driven Display Systems.
Direct Mail. Omnichannel Integration. Re-Engaging Customers, Driving Results.
AIIM helps organizations reduce postage costs through a combination of advanced data management, automation, and strategic mailing practices. Here’s how
Optimized Data Management
AIIM enhances address accuracy by cleaning, updating, and segmenting mailing lists. This reduces undeliverable mail and ensures messages reach the intended recipients, thereby minimizing wasted postage.
Mail Consolidation
Mail consolidation starts during campaign planning. By identifying opportunities early—like combining tax receipts and thank-you notes into a single envelope—we help clients qualify for significant postal discounts. For example, these bundled communications may fall under Canada Post’s Personalized Mail category, cutting postage costs by nearly 50% compared to standard Lettermail rates.
Canada Post Expert Partner Advantage
As a certified Canada Post Expert Partner, AIIM helps clients access incentive-based postage discounts by optimizing mail formats, data quality, and sortation. This means your high-volume campaigns benefit from significantly reduced postage costs, without compromising speed or reach.
Our partnership status gives you access to preferred mailing programs, faster campaign approvals, and full compliance support—making large-scale, multi-touch campaigns more cost-effective, efficient, and reliable from concept to mailbox.
By integrating these strategies, AIIM effectively reduces postage costs while enhancing the efficiency and effectiveness of clients’ communication efforts.
Yes. AIIM regularly produces bilingual and multilingual communications, including financial statements, tax documents, marketing inserts, and compliance-driven communications. English and French are the most common requirements, but we support additional languages based on client needs.
Our process is built to ensure accuracy and consistency across all language versions. It starts with our Data and Composition Team, who manage variable data at scale and apply the appropriate language logic during document composition. Using industry-leading software and automated workflow tools, we ensure that each recipient receives the correct language version based on the data provided — whether that’s driven by geography, preference flags, or business rules.
Multilingual content is fully integrated into our print, digital, and archival workflows, meaning your documents can be delivered across multiple channels — including print, secure email, and online portals — all with language versioning handled seamlessly.
If you’re providing translated copy, we’ll build it into the production workflow. If you require translation services, we can recommend trusted vendors experienced in industry-specific communications, such as insurance, utilities, financial services, and government.
Ultimately, our goal is to help you communicate clearly, compliantly, and effectively — in every language your audience expects.
Yes. AIIM is fully equipped to integrate with your CRM or marketing automation platform — including platforms like HubSpot Marketing, Salesforce Marketing Cloud, and others — to support dynamic, personalized communication across email, SMS, personalized print, and transactional mail.
Whether you’re sending daily statements, triggered communications, or campaign-based messaging, we can integrate directly into your existing customer journey workflows to deliver the right message at the right time — in the channel your customer prefers.
Here’s how that looks in practice:
We support a wide range of automation options including API connections, secure SFTP uploads, and event-driven triggers — all designed to simplify the process of moving from data to delivery.
Our print and mail operations can handle high-volume transactional work or daily on-demand jobs, giving you the flexibility to scale with your business needs.
We also partner with some of the largest MarTech platforms in the world, embedding our capabilities into their workflows to ensure communications are precisely targeted — personalized to the recipient, timed to the customer journey, and optimized across digital and physical channels.
If you’re looking to modernize or streamline your outreach, AIIM makes it easy to bring your CRM data to life with integrated, omni-channel communications that drive results.
At AIIM, data security is built into every step of our print and mail workflows. We are SOC 2 Type II compliant, meaning our processes meet strict industry standards for data handling, privacy, and operational controls.
We protect your client data through:
1. Secure Data Transfer & Storage
All client data is encrypted in transit and at rest. We use secure file transfer protocols (SFTP) and robust firewall-protected servers to prevent unauthorized access.
2. Controlled Access & Audit Trails
Only authorized personnel have access to sensitive data, and all interactions are logged for traceability. Our facilities are monitored 24/7, and access is tightly controlled.
3. Process Integrity & Automation
Our automated workflows reduce the risk of human error and ensure data is handled consistently from upload to final delivery. Built-in checks and reconciliations catch anomalies before production.
4. Regulatory Compliance
We support clients in regulated industries, including insurance, financial services, and healthcare, by meeting their compliance needs around data privacy and secure communications.
Your client data is in safe hands—protected by rigorous protocols, reliable systems, and a team that understands the importance of trust.
